Digital transformation was a line item on many business agendas long before COVID-19 came along. But the pandemic catapulted it to the top of the priority list for virtually every business in the world. Now, as we start to look past the immediate pandemic crisis response and toward a “new normal” where working-from-home is expected, […]

The COVID-19 pandemic has forced companies to accelerate digital transformation to stay functional in the midst of an unprecedented health crisis. As the global workforce shifted to a remote work model, a change that would typically take years happened practically overnight. This kickstart offers a great opportunity for leaders to push the digital agenda forward. […]

For many parents, filling out financial aid paperwork is a terrifying task. It’s a trip into the unknown, with twists and turns and lots of form-phobia triggers. That’s why Robert Ruggerio started Navigate Financial Aid in Wilmington, Delaware, a resource for parents who need a roadmap to manage the costs of college. His company’s website […]

With cost savings and rapid time to value through efficiency and scale, Robotic Process Automation (RPA), and automation as a whole, were on a gradual, but longer-term rise in digital transformation (DX). Then COVID-19 struck and digital transformation itself was disrupted. Executives weren’t prepared for an overnight shift to 100 percent digital operations for an […]

Across the industry, tech vendors are mostly eschewing earnings guidance, given the uncertainty caused by COVID-19. That seems smart and prudent, but it doesn’t tell the whole story. As captured in my April interview with CircleCI CEO Jim Rose, and in a range of earnings calls since then, enterprises seem to have hit the gas […]